We are excited to announce that Pioneer Home Decor is now live and accepting orders in Canada! Feel free to browse our collection and place your orders. If you have any questions, don't hesitate to reach out to us through our contact here

Order Cancellation Policy

Orders placed on Pioneer Home Decor can be cancelled before they have been shipped. Once an order has been shipped, it cannot be cancelled and must follow our return policy.

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1. How to Cancel an Order.

To cancel an order, please fill out the form below with the subject "Order Cancellation Request." Our customer service team will contact you as soon as possible. Be sure to include your order number and the reason for cancellation. If you don't have your order number, please provide other details such as the items you purchased, your name, and your email address.

2. Refund Process.

Upon successful cancellation of your order, a refund will be processed within 5 working days. The refund will be credited to the original method of payment used during the purchase.

3. Contact Information.

For any inquiries regarding cancellations or refunds, please reach out to us at pioneerhomedecor24@gmail.com. Thank you for shopping with Pioneer Home Decor. We strive to provide the best customer experience and appreciate your understanding of our policies.